Privacy Policy

 

GoYenki’s device, APP and related products are provided by Rodo Innovations Private Limited (“GoYenki”). This Privacy Policy (“Privacy Policy”) sets out how we collect, use and disclose your data when you use our website and app.
 
By creating your account or otherwise using GoYenki portals, you shall be deemed to have agreed to be bound by the terms of the Agreement, and such terms shall constitute a binding agreement between you and GoYenki.
 
PRIVACY OF CUSTOMER DATA
 
At Goyenki, we take privacy very seriously. We’ve updated our privacy policy (Policy) to ensure that we communicate to You, in the clearest way possible, how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.
 
SCOPE
 
This statement applies to the GoYenki Websites, Mobile Applications and services that display or link to this statement.
 
ELIGIBILITY TO USE
 
Website and the contents therein are intended for a general audience and not intended for utilization directly or independently by children under 18 years of age. If you are a child under the age of 18 years and desire to use this Website or purchase any products or merchandise (if sold through this Website), please request your parents to complete the necessary registration formalities and complete the Transaction. Any use of this Website or any of its features by a child under the age of 18 years must be under parental supervision. GoYenki does not directly contact children under the age of 18 years for promotion of its special offers or for marketing purposes. GoYenki also does not knowingly collect Personal Information from any child under the age of 18 years.
 
INFORMATION COLLECTION
 

The Goyenki portal involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, gender, date of birth, height and weight. GoYenki may collect personal information directly from You when You:

  • Register to use the product or service,
  • Post to the GoYenki Community forum or on our blog,
  • Contact the GoYenki support team, and
  • Visit our Website
  • Use our mobile applications

When you purchase a GoYenki products and service, we ask you for information such as name, address, and telephone number that helps us confirm that your payment information is correct. This information is used to create or maintain your GoYenki account information. When you register, we require that you create user credentials consisting of a user id and password. We also collect an e-mail address so that we may send communications such as order confirmation or information about the status of your order. When you visit our Web sites we may collect information about the pages you view, the links you select or actions you take using the standard information that your browser sends to each Web site you visit such as IP address, browser type, and the previously visited Web page.

 
CREATE YOUR ACCOUNT
To take full advantage of GoYenki, you need to create an account, for which purpose, you need to provide us with a valid E-mail address, mobile number and a secure password. You are responsible for ensuring the security of your account and password, and will be held liable for all actions that occur in your account. GoYenki shall not be held liable for any of your losses or damages caused by your failure to keep your account and password confidential. If you find or suspect any security breaches in GoYenki account, please contact us. If you do not create an account, you can only use part of the services provided by GoYenki.
 
ESSENTIAL DEVICES
To take full advantage of GoYenki Products and Services, you need to use a supporting mobile device (such as mobile phone) that can be connected to the Internet, and a smart device such as sports bracelet or watch. The maintenance and safety performance of such devices may affect the services of GoYenki, so you are responsible for ensuring the normal operation and safety of such devices. It is your responsibility to bear all Internet access fees. Please check with your Internet provider for possible Internet data usage charges.
 
TERMS TO USE GOYENKI PRODUCTS 
 
GoYenki Products are not intended for the diagnosis, handling, treatment or prevention of any disease. If you have any medical condition or heart disease, please consult your doctor before using GoYenki Products and Services or participating in a training program. In case of a medical emergency, please consult a medical professional immediately. Long-time contact with the wearable device may cause skin irritation or allergies to some users. To reduce discomfort, please follow the following 4 wearing and maintenance suggestions:
(1) keep the device clean;
(2) keep the device dry;
(3) do not wear the device too tightly;
(4) after long-time wearing, please take off the wristband and allow your wrist to rest for an hour.
If you notice skin irritation, pain, tingling, numbness, burning or stiffness on your hand or wrist while or after wearing the device, please take off the device and stop using it.
 
FEEDBAK AND SUMBISSION POLICY
 
If you submit comments, suggestions or feedback to us, you agree that we can use, disclose, duplicate, distribute or utilize them in compliance with our Privacy Policy without offering you any compensation. We do not waive any right to use any suggestions or feedback that are previously known or developed by GoYenki, or any similar or related suggestions or feedback obtained from sources other than you. Our feedback and submission policy is an integral part of the Agreement.
 
THIRD-PARTY SERVICES
 
Among GoYenki Products and Services, the online payment service is provided by a third party, and GoYenki will only accept the order information fed back by such third party. Such order information complies with our Privacy Policy. If the technology permits, you can choose to transfer your information to a third party, such as Strava, Google Fit or Apple Health. You can share your training records with other social APPs on your phone, such as Mail. In the case that you enter into an agreement with the third-party service provider regarding the corresponding service, GoYenki is not a party to the agreement between you and such third party. Therefore, we strongly recommend that you read the agreement between you and the third party and the third party’s privacy policy carefully. GoYenki has no right or obligation to control or review the products or services provided by third-party service providers, and shall not be held liable for any infringement of your rights or interests in connection with the use of such third-party products or services. GoYenki is not responsible for the contents or availability of any third-party products or services, and will not endorse any contents, products, services or other information provided by third parties in GoYenki Products and Services. If you do not comply with the third-party agreement and/or third-party privacy policy, the third party may take legal action against you. Any disputes caused by the use of third-party products or services through GoYenki shall be settled by the third-party service provider, and GoYenki shall not be liable for such disputes.
 
CHANGE OF PRODUCTS AND SERVICES
 
GoYenki may change or discontinue, whether temporarily or permanently, any function, component or content of GoYenki Products and Services at any time without any notice. GoYenki shall not be held liable to you or any third party for any revision, suspension or discontinuation of any function, component or content of GoYenki Products and Services. We reserve the right to determine the time and contents of software update.
 
TERMINATION
We reserve the right to decide to suspend or discontinue your account or your use of all or part of GoYenki Products and Services or terminate these terms at any time without any liability. We will do our best to notify you before taking such actions.
 
DISCLAIMER
 
GoYenki Products and Services are provided for your use only, not for any third party’s use. You agree that GoYenki and its affiliates, third parties, and sellers shall not be held liable for any losses caused by unauthorized use of GoYenki Products and Services. GoYenki Products and Services are provided on an “as is” basis without any kind of guarantee. Without limiting the foregoing provisions, we expressly waive all express or implied warranties arising from or in connection with the Agreement or GoYenki Products and Services, including but not limited to any warranty of merchantability, fitness for a particular purposes or non-infringement, and any guarantee arising from trading habits or business practices.We do not guarantee that GoYenki Products and Services will meet your requirements, or that no interruption, safety or failure will occur during the use of GoYenki Products and Services. We do not guarantee the quality, accuracy, timeliness, authenticity, completeness or reliability of GoYenki Products and Services or any GoYenki Contents.
 
INDEMNITY
 
For any claims, prosecutions, lawsuits, demands, disputes, appeals or investigations brought against GoYenki by any third party, government agency or industry organization based on your following actions, and all liabilities, damages, losses, costs and expenses incurred therefrom, including but not limited to reasonable attorney fees, GoYenki has the right to claim compensation from you and be held harmless by you:
(1) Your access to or use of GoYenki Products and Services;
(2) Your contents;
(3) Your violation or alleged violation of any of your warranties or the Agreement; or
(4) Your violation of any law or third-party rights.
Besides, we reserve the right to defend against third-party claims (you are responsible for compensation). In such case, you must cooperate with us to make any effective defense.
 
LIMITATION OF LIABILITY
 
For any incidental, special, punitive or indirect damage arising from or in connection with your use of the Agreement, or the use of or inability to use GoYenki Products and Services, including loss of profit, data loss, service interruption, computer damage, system failure or replacement service charges, GoYenki, its suppliers or licensors, and any other parties participating in the creation, production or delivery of GoYenki Products and Services shall not be held liable, whether based on warranty, contract, tort (including negligence), product liability or other legal theories, and whether GoYenki has ever been notified of the possibility of damage or not, even if the limited remedy provisions contained herein are deemed to have failed to achieve their necessary purpose. In no event shall the total liability of GoYenki arising from or in connection with the Agreement, or your use of or inability to use GoYenki Products and Services exceed the amount paid to GoYenki by you for using GoYenki Products and Services. The above-mentioned damage exclusion and limitation provisions are the fundamental basis for GoYenki to make a deal with you. In some jurisdictions, no exclusion or limitation of liability for indirect or incidental damage is allowed, so the above limitations may not apply to you.
 
GOVERNING LAW AND DISPUTE RESOLUTION
The validity and interpretation of the Agreement shall be governed by the laws of India. If there are no applicable laws or regulations, the international commercial practices and/or general commercial practices shall apply. The Agreement has been signed in India. Both the user and GoYenki agree that all disputes arising from the Agreement shall be settled through negotiation. If the negotiation fails, either party may submit such dispute to New Delhi Court of International Arbitration for arbitration.
 
GENERAL PROVISIONS
 
We will notify you before making major amendments to the Agreement and give you the opportunity to view the revised terms. By continuing to use GoYenki Products and Services after the revision is released, you shall be deemed to have accepted the revised agreement. If any provision of the Agreement is declared to be invalid or unenforceable by a court of competent jurisdiction for any reason, such provision shall be enforced to the maximum extent permitted, and the remaining provisions of the Agreement shall remain in full effect.
 
APPLICABILITY OF ADDITIONAL PROVISIONS
 
Additional provisions may apply to specific products or services. If there is any conflict between these provisions and any additional provisions, the additional provisions shall prevail.
 
CONTACT US
 
If you have any questions about the Agreement, please contact us.
 
Rodo Innovations Private Limited
90B, Sector 18
Delhi Jaipur Expressway
Gurgaon-122001
Email Id : grievance@goyenki.com
 
Last updated : 9th April, 2022